Best resources & support
We are widely known for offering the best resources and support.
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Choose the number of software licenses and/or coaching hours you require.
What you can expect
Compare our different options.
Feature |
Starter |
Premium |
KPIs, OKRs, and Initiatives
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Create, update, comment on and align OKRs and KPIs
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Easy periodic check-ins and reminders to update OKRs
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Create groups, manage users and receive weekly group updates
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Access to Resources hub and Support Center
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Slack integration for company and teams
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API access & Google Sheets integration
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Roadmap
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Onboarding session
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Explore
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| Custom dashboards |
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Performance reports
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Engagement report
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| Data exports (CSV, PDF) |
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Progress-over-time charts
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Target values for KPIs
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Due dates for Initiatives
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Tags & Cloning
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| SSO | Only Google SSO | Google & SAML SSO |
| User role management | Only Admin roles | Configurable user roles |
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No. of hours1 hour 9 hours 24 hours 48 hours
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Dedicated coach
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Data import
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Implementation resources & onboarding program
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Online OKR training
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Our recommendations for how to use your hours:
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One-on-one mentoring4 hours 6 hours 12 hours
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Converting your strategy into Strategic OKRs1 hour 1 hour 2 hours
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Translating your strategy to KPIs & OKRs for Teams and Individuals1 hour 2 hours 4 hours
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OKR & KPI tutoring1 hour 12 hours 24 hours
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Designing your Goals Program2 hour 2 hour 4 hours
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Health check1 hour 2 hours
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How we are different
Easiest-to-use product
Everyone is saying it, we are proving it.
Learn moreAn approach that works
We're the pioneers of simplifying goal management.
Learn morePlus, we're entirely free!
We’re excited about the future at Widen and the potential of our people, sure, we’re a software company and we have a product, but our purpose is to unlock human potential. I really believe that Perdoo helps us do that.
Frequently asked questions
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How often will I be billed?
All our plans are billed annually. We’ll send you an invoice and activate your account after signing an Order form.
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Do I need a Coaching package?
Coaching is optional. However, implementing OKR at most companies requires planning and training to be successful. Our Coaching packages will significantly increase your chances of success. 82% of our customers that have made use of our Coaching services report that they’ve succeeded in implementing OKR within their first year.
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Which Coaching package is best for me?
That depends on the number of hours that you need. If you already know that you could benefit a lot from our expertise and experience, you’ll be better off purchasing our Large package from the start, as your price per hour will be significantly lower. We can help you choose the right package, simply contact us at sales@perdoo.com.
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What makes the Coaching services different from Customer Support?
Included in the price of our software licenses is product support (eg, technical assistance). However, most of the questions that we receive are questions related the OKR framework, the implementation of OKR, best practices, and so on. Answering such questions is not included in the price of our software licenses, for two important reasons: (i) not every organization needs our help with these questions—for example if they already work with an OKR consultant, and (ii) most of these questions are raised during the first year—so it wouldn’t be fair that you continue to pay for such services through the software licenses. In other words: by excluding these services from the price of our User Licenses, we help you save costs in the long term.
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Do the Coaching services automatically renew?
No, the Coaching services will not automatically renew.
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What is the availability of the Perdoo Coaches?
The entire Perdoo team is located in Berlin, Germany. The Coaching Team does work different shifts to make sure we can serve customers across different time zones. The availability of our Coaches is as follows:
• EMEA:
09:00am to 6:00pm CET
• Americas:
08:00am to 3:00pm EST 08:00am to 12:00pm PT -
Do you provide customer support?
We provide all customers with access to (product) support via our in-app chat. Once you've logged in, simply click on the chat icon in the bottom-right corner to connect with our Support team.
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Do you offer discounts to NGOs/NPOs?
Yes, NGOs/NPOs are eligible to a 25% discount on user licenses.
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What languages do you support?
The Perdoo app is available in English, German, French, Spanish and Dutch. Our Coaching services can be provided in English, Spanish and Dutch.
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How secure is my data?
All customer data is encrypted and stored in AWS EC2 instances. This data is all stored in the AWS data centres in Ireland, so it never leaves Europe. For full details of how the customer data is processed and stored, please see our Security, and Privacy policies. See also our Security page: https://www.perdoo.com/security/
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Are you GDPR compliant?
Yes, we are. Perdoo is headquartered in Berlin, Germany so we fall under the European GDPR regulation. Therefore, we sign a Data Processing Agreement (DPA) with all our customers. If you'd like to have a look at our DPA, send us a message at hello@perdoo.com.
Have another question? Send us a message or visit our Support Center.
