Our software

Yes we are. Please see our Security page for all the details.

Your data is secure and is hosted in Germany. Please see our Security page for all the details.

All our paid options are billed annually. For larger contracts, we can offer quarterly billing at an additional cost.

Yes, we require a minimum of 10 (standard) users for all our paid plans.

No, once you upgrade you will be billed for all users in your account.

Registered non-profits are eligible for a 25% discount on user licenses. Simply request a quote and let us know that you are a registered non-profit.

To upgrade, please request a quote and we’ll follow up with an Order Form.

The Perdoo app is available in English, German, French, Spanish, Polish, Portuguese, and Dutch. Our Coaching services can be provided in English and Dutch.

We provide all customers with access to (product) support via our live chat. Once you've logged in, simply click on the chat icon in the bottom-right corner to connect with our Support team. You can email us too at support@perdoo.com.

Coaching is optional. However, implementing OKR at most companies requires planning and training to be successful. Our Coaching packages will significantly increase your chances of success. 82% of our Coaching customers report that they’ve succeeded in implementing OKR within their first year. Our coaches have a customer satisfaction score of 9.7/10.

That depends on the number of hours that you need. If you already know that you could benefit a lot from our expertise and experience, you’ll be better off purchasing our Large package from the start, as your price per hour will be significantly lower. We can help you choose the right package, simply contact us at sales@perdoo.com.

Included in the price of our software licenses is product support (eg, technical assistance). The Supreme includes a dedicated Custom Success manager who can provide specific product support to your organization. But most of the questions we receive relate to the OKR framework or strategy execution. Answering such questions is not included in the price of our software licenses, for two important reasons: (i) not every organization needs our help with these questions—for example if they already work with an OKR consultant, and (ii) most of these questions are raised during the first year—so it wouldn’t be fair that you continue to pay for such services through the software licenses. In other words: we help you save costs in the long term by excluding these services from the price of our User Licenses.

No, the Coaching services will not automatically renew.

The entire Perdoo team is located in Berlin, Germany. The Coaching Team does work different shifts to make sure we can serve customers across different time zones. The availability of our Coaches is as follows:
• EMEA:
11:00am to 8:00pm CET
• Americas:
08:00am to 3:00pm EST 08:00am to 12:00pm PT