PERDOO PRIVACY POLICY

Overview

This Privacy Policy governs the use of the websites of Perdoo GmbH (“Perdoo”) including Perdoo.com and app.perdoo.com (the “Perdoo Sites”), and the related applications (including the Perdoo app), services, or events offered by or related to Perdoo (the “Perdoo Services”). This Privacy Policy gives details of what information is collected by and provided to Perdoo, how Perdoo may store and use such information and whether such information constitutes personally identifiable information (“Personal Data”).

Perdoo is committed to protecting the privacy of individuals who visit Perdoo Sites (“Visitors”), individuals who register to use the Perdoo Services (“Customers”), individuals who register to attend Perdoo’s corporate events (“Attendees”) and individuals who are authorized by a Customer to use the Perdoo Services, for whom the Customer has ordered the Perdoo Services, and to whom the Customer has supplied a user identification and password (“Users”).

1. COLLECTION AND USE OF INFORMATION

1.1 Visiting the Perdoo SitesWhen visiting the Perdoo Sites, Perdoo temporary collects certain information for the purpose of enabling Perdoo to ensure usability and optimization of the Perdoo Sites, their technical administration as well as system security and stability. Perdoo particularly collects IP addresses, information on browser type and browser version, browser plug-ins, operating system, the URL clickstream to, through and from the Perdoo Sites and the length of visit of the Perdoo Sites. Perdoo will not use any Personal Data while generating this information, nor does Perdoo relate any of this information to an individual Visitor, Customer or User.

Furthermore a cookie may be placed within the memory of the Visitor’s, Customer’s or User’s internet access device. A cookie is a small piece of data containing alphanumerical information that a Perdoo Site can store via the Visitor’s, Customer’s or User’s internet access device for later retrieval. Cookies are not harmful and do not collect Personal Data. Perdoo uses such Cookies to provide Visitors, Customers and Users with a personalized and improved user experience. Perdoo may use permanent cookies or server-side constructs to help Perdoo track use of the Perdoo Services, such as the number and frequency of visits to Perdoo Sites and which parts of the Perdoo Sites are visited. Many browsers accept cookies automatically. However, browser settings can be configurated in order to prevent the storage of cookies. Deactivating the storage of cookies may limit the functionality of the Perdoo Sites.

1.2 Account CreationAt account creation on the Perdoo Sites, Perdoo collects and stores Personal Data about the Customer including name, e-mail address, and password and about Users including name, e-mail address, job title and location. Perdoo uses this Personal Data solely to setup the Customer’s account and to provide the Perdoo Services, and to allow administration and communication with the Customer regarding the Customer’s account.
1.3 Use of Perdoo ServicesAfter login to the Perdoo app by the Customer or User, Perdoo collects and stores information that the Customer or User submits through the Perdoo Sites, for the purpose of enabling the Customer’s or User’s use of the Perdoo Services and the Customer’s or User’s disclosure to other users in his organization as part of the Perdoo Services (“Purpose”). Where such information constitutes Personal Data, Perdoo may collect and disclose Personal Data solely to facilitate the Purpose. While in some cases the Customer or User can keep certain information private while using the Perdoo Services, most information is public by default to other Users inside the Customer’s or User’s organization using the Perdoo Services. Any Personal Data that is provided to Perdoo is stored securely, and used and disclosed only in accordance with this Privacy Policy and the Perdoo General Terms of Service. Perdoo is not responsible for the information the Customer or User discloses while using the Perdoo Services and for the Customer’s and User’s compliance with applicable laws while using the Perdoo Services.

Furthermore when using the Perdoo app, Perdoo may temporary collect and use technical data and related information of the used device for the purpose of enabling Perdoo to ensure usability and optimization of the Perdoo Sites, their technical administration as well as system security and stability. Perdoo particularly collects unique device identifiers, unique application numbers and information on operating system, mobile network and location. Perdoo will not use any Personal Data while generating this information, nor does Perdoo relate any of this information to an individual Customer or User.

1.4 NewslettersAfter the account creation on the Perdoo Sites, and upon the Customer’s and/or User’s consent, Perdoo may also use the Customer’s and/or User’s e-mail address to send product and update announcements, marketing and similar e-mails and to provide services to the Customer in connection with the Perdoo Services. The Customer can change his account information and notification settings on his profile page when logged into the Perdoo app at any time. Furthermore, every such e-mail from Perdoo contains the option to opt-out of further such e-mails.
1.5 Event RegistrationsIndividual agreements made in writing with the Customer in specific cases (including ancillary agreements, supplementary agreements and amendments) shall take priority over these GTS.

2. RETENTION TIME

Personal Data collected by Perdoo is stored for the time necessary to provide the respective Perdoo Services requested by the Customer or User, or for the purposes outlined in this document. After termination of the Perdoo Services, and upon the Customer’s or User’s request, Perdoo will provide the Customer with access to the Customer’s content in the possession of Perdoo for a period of thirty (30) days, in the then-current standard export format or another industry-standard format, after which such content will be deleted.

3. DATA SECURITY

Perdoo has established a privacy program designed to help respect and protect the Customer’s or User’s data protection rights. Perdoo maintains reasonable administrative and technical safeguards intended to protect against the loss, misuse, unauthorized access, alteration, or disclosure of Personal Data. All data is securely stored in the Republic of Ireland in Amazon Web Services data centers, and can be accessed by entitled support employees via an internal console only. Direct access to Perdoo’s databases is limited to Perdoo’s Chief Technology Officer and only takes place for development purposes.

3. DATA SECURITY

Perdoo will not steal, sell, license, rent or trade the Customer’s, User’s or Attendee’s Personal Data. Perdoo will not otherwise disclose the Customer’s and User’s Personal Data except as described within this Privacy Policy and within the Perdoo General Terms of Service.

To facilitate the Purpose, Perdoo may share Personal Data with agents, contractors or partners of Perdoo in connection with services that these individuals or entities perform for, or with, Perdoo, provided that these agents, contractors or partners are restricted from using such Personal Data in any way other than to provide services for Perdoo. To facilitate the Purpose, Perdoo may share Personal Data with third-party service providers such as e-mail service and analytics providers, data storage and processing facilities, in order for those service providers to perform business functions solely for Perdoo or on behalf of Perdoo. These third-party providers include

  • Google Analytics (Google)
  • Amazon Web Services (Amazon)
  • Heroku (Heroku)
  • New Relic (New Relic)
  • Mandrill (Mailchimp)
  • Intercom (Intercom)
  • Salesforce Sales Cloud (Salesforce)
  • Mixpanel (Mixpanel)

An updated list of these parties may be requested from Perdoo at any time.

Perdoo uses Google Analytics on the Perdoo Sites, a web analytics service provided by Google Inc. Google Analytics also uses cookies. The information generated by the cookie about the use of the Perdoo Sites are usually transmitted to a Google server in the USA and stored there. As “IP anonymization” is activated for the Perdoo Sites, any collected IP address will be truncated by Google within Member States of the European Union or within Member States of the Agreement on the European Economic Area, and only in exceptional cases will the full IP address be transmitted to a Google server in the US and be truncated there. Google will use this information on our behalf to analyze the use of the Perdoo Sites, to compile reports on website activity and to provide services to Perdoo related to the use of the internet or the Perdoo Sites. According to Google’s terms, the IP address transmitted by a browser in the context of Google Analytics will not be merged with other data of Google. The use of cookies can be rejected by selecting the appropriate settings on the used browser software; however, it should be noted that not all functionalities of the Perdoo Sites can be used to their full extent in this case. Transmission of the data generated by the cookie and relating to the usage of the Perdoo Sites (incl. your IP address) to Google as well as the processing of these data by Google can be prevented by downloading and installing the browser plug-in available at the following link: http://tools.google.com/dlpage/gaoptout?hl=de. Information on the data use and retention practices of Google and its affiliates and subsidiaries, can be found within Google’s Privacy Policy currently located at www.google.com/privacy.html.

Perdoo may also disclose the information Perdoo receives if required by law, such as to comply with a subpoena, or similar legal process or response to a government request. In addition, aggregate Personal Data and other data, may be disclosed in connection with any merger, acquisition, debt financing, sale of company assets, or other business transaction in which data could be transferred to third parties as part of Perdoo’s business assets.

5. CONTACT INFORMATION AND DATA SUBJECT RIGHTS

For further information on this Privacy Policy and for exercising statutory data protection rights (in particular inquiries on the existence and processing of Personal Data and the correction, blocking and erasure of Persona Data) please contact Perdoo at
Perdoo GmbH
Invalidenstraße 112
10115 Berlin
Germany
privacy@perdoo.com

or via the “questionmark messenger” button available in the Perdoo app. Customers and Users can also view and update the Personal Data provided to Perdoo by accessing the profile feature of the Perdoo app.

6. VERSION

This is the current version of Perdoo’s Privacy Policy. This Privacy Policy can be accessed and printed at all times. Perdoo may revise this Privacy Policy from time to time. In case of a revision Perdoo will notify the Customer and Users in a suitable manner.

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